Return Policy

We want you to be satisfied with your order. In the case you may need to return an item, returns are easy!

 

When can I return an item?

 

Items must be returned within 7 days of your orders delivery day. SALES ARE FINAL SALE

 

If you wish to return an item, please contact a representative at customerservice@chicreign.com to obtain a returns authorization number. You will need to provide order customer number, details of the items you would like to return, whether you would like a refund, replacement, or exchange, and the reason for the return.

 

We will then send you a returns authorization email with a return label. Please note that in the case you want a replacement or exchange, due to the limited quantity availability our products are made in, we may only be able to refund the money.

 

To ensure that your return is processed, please ensure your return authorization number is included in the return package. The product is wrapped securely in the same packaging in which you received them. Please make sure that you keep a copy of your receipt to the address indicated as proof of postage in case it is lost, or stolen.

 

How do I return an item?

 

Items must be returned in its original condition with no sign of use, wear and tear, or cosmetic or other damage, and with their original tags and packaging intact.

 

Due to the quantity limitations our products are made in, if an item is lost, stolen, or damaged during shipping to you, we cannot guarantee a replacement will be sent to you. We will file a claim with the shipping carrier and a refund (including initial shipping charges) will be issued upon completion of the claim verifying the damage or loss. Original product packaging is required for filling a damage claim.

 

In the case of using expediated shipping, we are unable to refund the shipping charges if a product is lost, stolen, or damaged during shipping.  

 

Your refund will be processed within 10 business days upon receipt.

 

Delivery

 

U.S. Ground shipping 2-5 EST business days delivery time. Orders purchased before 4pm will be dispatched same working day. Orders after 4pm will be dispatched next working day.

 

Bank Holidays & Weekends are not included as delivery days.
*Please note if you order at the weekend your items will be dispatched on Monday.

 

United States

Cost

FedEx Ground

$9.99

Express Shipment 

Calculated at Checkout